Emotional Intelligence (EI) refers to the ability to recognize, understand, manage, and use one’s own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

EI involves a set of skills that include self-awareness (recognizing one’s own emotions), self-regulation (controlling one’s emotions), motivation (using emotions to achieve goals), empathy (understanding the emotions of others), and social skills (managing relationships).

High emotional intelligence can lead to better work performance, leadership abilities, and interpersonal relationships, contributing significantly to personal and professional success.