Every team member has a job to do or a role (responsibility), an agreement on the desired results (accountability) and a limit to their decision making or boundaries with which they can apply resources or make decisions (authority).
High trust begins with high communication. By this I mean an open door policy but it means more than that. Being a combative supervisor or a micro manager and having an open door causes people to go out of their way to avoid you. Perhaps this is why executives feel most comfortable when their office […]
Intentional focus involves focus on the task at hand. But, and a strong but, the focus needs to be in alignment with the over arching mission. How do we ensure this happens? Filter Decisions Through Your Strategic Vision Intentional focus means you will say no a lot if your team doesn’t understand your company’s vision. […]
Sense of urgency. Deep down inside every team member wants to work on a high performing team whether they realize it or not. Every supervisor wants to be able to respond quickly when faced with a problem. Teams need to apply the right resources to the right problem. Every manager wants to be able to […]
So, how do we influence employee creativity? The next time your team is gathered ask them this question, “By show of hands, how many of you feel like we have recognized and incorporated all your ideas to make things better around here?” If your results are sluggish, my guess is you’ll have few saying yes. […]
Ensure accountability and be accountable. In another post, I discussed responsibility, authority and accountability (RAA’s). All three are equally important but accountability is so important it deserves some special attention. Why Accountability? For some, the mere mention of the “A” word strikes them with fear. Just say accountability to a high performing team and they […]
Executive Coaching What is executive coaching? “Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses, and organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.” — International Coaching Federation Definition of Coaching Executive coaching is called by […]
In my last post I introduced four keys to effective leadership development. The willingness to try new approaches The motivation of the manager The safety the manager feels when trying new approaches, and Determining what success looks like Motivation Managers must want to change. This change may be a desire to become a better leader […]
Back in my PepsiCo days, leadership development was applied using annual Individual Management Development Planning (IMD). Leadership skills were self-assessed and evaluated by one’s boss, and approved by his/her boss. Pepsi followed GE’s approach by terminating (the exact label was: “Move Out”) the bottom 10%, promoting or transferring the top 10% and developing the middle. There […]